Five reasons to consider a customer service job

So you‘re thinking about working in the customer service industry, but you’re not sure if it’s the right move for you? We’ve put together a handy guide that will talk you through the benefits of working within this exciting area.
As one of the biggest sectors in the world, plenty of people have already succumbed to the charms of customer services jobs, so be prepared to understand what enticed them to their jobs.
1. Interaction with the public
Whether office-based or in a store front, the main benefit of having a customer service job is that you can interact with members of the public day in, day out. If you are a sociable, outgoing person, then this should be a major draw for you. Of course, if you are shy and don’t like talking to strangers, then a customer service job might not be an ideal option.
2. The chance to help
Whatever area of customer service you work in, the main gist of your role will be to help people resolve their issues. For most of us, this is a huge positive, and results in a massive boost in karma that helps the day really whizz along.

Workplace Bullies

I once worked with a workplace bully who would flip out on people and scream at them and say horrible things when we weren't providing her with what she needed, when she needed it.

I had a job and was the supervisor in a companies electronic service department. I got along great with my department and things ran efficiently. The VP was pleased with my department. Then the company decided to buy out a competitor in another state and one of their service department managers relocated and became my boss. He was a rude, arrogant very short man who had the need to blow his horn often to make himself feel big. He flat out told me that I knew too much about the department and the equipment we serviced and he got where he was by who he "squashed" and I was his next victim. He first ruined my reputation with my department by telling lies about me and then he started removing the tools I needed to do my job, including my desk which he emptied and relocated to his office since it was nicer than his.

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What's the craziest thing that happened at your workplace?

This happened before I worked there, but the story I've heard is:

One of the workers got really wound up by a manager, and attacked him. The worker is tall, in good shape, mid-late twenties; the manager is average height, average build, late thirties. The worker did not know that the manager is a blackbelt in something or other.

The manager held nothing back when he defended himself, and he literally beat the shit out of the worker. Notfiguratively. The worker soiled himself while being beaten up by a smaller, older man.

The craziest part? Both of them still work there.

How to Deal with Your Crazy Boss

The world is filled with deranged people and you've come across the good fortune of working for one of them. You may be in a bad situation, but that doesn't mean you can't cope. Here's how to deal with your crazy boss.

Read Details:
http://lifehacker.com/5825982/how-to-deal-with-a-crazy-boss

Where Does Your Former Boss Fall?

What Not To Say In A Job Interview

 

 You dry cleaned your suit. You've got a dozen copies of your résumé, just in case. You arrived early -- but not too early. You silenced your cell phone. You made small talk with the receptionist, and you're pretty sure the two of you will be best friends one day. Now, you're about to confidently head into an interview for a job you're dying to land.

Don't ruin it all by saying any of the following to your interviewer:

'My last boss was an idiot'

No matter how terrible your last boss was, or how glad you are to be free of your previous company, keep it to yourself. Not only will you look immature and negative if you start griping, but you also never know whom your interviewer is connected to. Your interviewer and your former boss may be old fraternity brothers, for all you know.

Read Details: http://edition.cnn.com/2010/LIVING/12/20/cb.never.say.in.interview/