Five reasons to consider a customer service job

So you‘re thinking about working in the customer service industry, but you’re not sure if it’s the right move for you? We’ve put together a handy guide that will talk you through the benefits of working within this exciting area.
As one of the biggest sectors in the world, plenty of people have already succumbed to the charms of customer services jobs, so be prepared to understand what enticed them to their jobs.
1. Interaction with the public
Whether office-based or in a store front, the main benefit of having a customer service job is that you can interact with members of the public day in, day out. If you are a sociable, outgoing person, then this should be a major draw for you. Of course, if you are shy and don’t like talking to strangers, then a customer service job might not be an ideal option.
2. The chance to help
Whatever area of customer service you work in, the main gist of your role will be to help people resolve their issues. For most of us, this is a huge positive, and results in a massive boost in karma that helps the day really whizz along.

Workplace Bullies

I once worked with a workplace bully who would flip out on people and scream at them and say horrible things when we weren't providing her with what she needed, when she needed it.

I had a job and was the supervisor in a companies electronic service department. I got along great with my department and things ran efficiently. The VP was pleased with my department. Then the company decided to buy out a competitor in another state and one of their service department managers relocated and became my boss. He was a rude, arrogant very short man who had the need to blow his horn often to make himself feel big. He flat out told me that I knew too much about the department and the equipment we serviced and he got where he was by who he "squashed" and I was his next victim. He first ruined my reputation with my department by telling lies about me and then he started removing the tools I needed to do my job, including my desk which he emptied and relocated to his office since it was nicer than his.

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